Refund policy
At Mats and Murals, we stand behind the quality of our products. If you're not completely satisfied with your purchase, we're here to help.
🕒 30-Day Return Window
You have 30 days from the date of delivery to request a return.
✅ Return Eligibility
To qualify for a return:
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The item must be unused, unwashed, and in its original condition
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It must include tags and original packaging
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You must provide a receipt or proof of purchase
🔁 How to Start a Return
To initiate a return, contact us at:
📧 info@matsandmurals.com
📞 (732) 462-2420
Once your return is approved, we will:
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Email you a prepaid return shipping label
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Provide detailed instructions for mailing the item back
Items sent back without prior authorization will not be accepted.
Please send all approved returns to:
Mats and Murals – Returns Dept.
1787 US-9, Howell Township, NJ 07731