Privacy policy

Mats and Murals ("we", "us", "our") operates the website https://matsandmurals.com and all related services, tools, and content (collectively, the “Services”). This Privacy Policy outlines how we collect, use, and disclose your personal information when you interact with our website, make a purchase, or otherwise use the Services.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

1. Personal Information We Collect

We may collect or process the following types of personal information:

Contact Details: Name, email, phone number, billing and shipping addresses
Payment Details: Credit/debit card numbers, transaction and payment confirmations
Account Info: Username, password, account preferences
Order History: Items viewed, cart contents, wishlist, purchases, returns
Communications: Emails, messages, support inquiries
Device Data: IP address, browser, device type
Usage Behavior: Interaction with our website and services

2. Sources of Information

We may collect personal information from:

You, directly (via forms, checkout, account setup, etc.)
Your device and usage (via cookies and analytics tools)
Our partners and service providers (e.g., payment processors, shipping)
Shopify, which powers our online store

3. How We Use Your Information

We use your information for purposes including:

Fulfilling orders, processing payments, handling returns/exchanges
Customizing your shopping experience and recommending products
Sending order updates, marketing communications, and customer support replies
Securing our site, detecting fraud, and enforcing Terms of Service
Complying with legal obligations

4. How We Share Your Information

We may share your information:

With Shopify, our eCommerce platform provider
With third-party vendors (e.g., shipping carriers, payment gateways, analytics)
For marketing purposes (subject to your opt-out rights)
In the event of a business transfer, merger, or legal requirement

You can learn more about Shopify’s use of personal information here: Shopify Privacy Policy

5. Children's Privacy

We do not knowingly collect or sell personal information from anyone under 16 years of age. If you believe your child has submitted personal information, please contact us immediately.

6. Security and Retention

While we use industry-standard safeguards, no system is 100% secure. We retain your data only as long as necessary for the purposes described in this Policy or as required by law.

7. Your Privacy Rights

Depending on your location, you may have rights to:

Access or request a copy of your personal information
Request deletion or correction of your data
Opt out of targeted advertising or sale/sharing of data
Port your data to another service
Manage communication preferences

To exercise any of these rights, contact us at:
📧 info@matsandmurals.com
📞 (732) 462-2420

8. Cookies and Tracking

We and our partners may use cookies and similar technologies to personalize content, analyze traffic, and serve relevant ads. You can manage cookie preferences through your browser or opt-out tools.

9. Do Not Track / Global Privacy Control

We honor Global Privacy Control (GPC) signals where legally required. Other browser-based "Do Not Track" signals are not recognized at this time.

Learn more at: https://globalprivacycontrol.org

10. International Transfers

Your data may be transferred and processed outside of your country. Where applicable, we rely on Standard Contractual Clauses or other recognized legal mechanisms to ensure adequate data protection.

11. Third-Party Links

Our website may include links to external websites. We are not responsible for their content, privacy practices, or data security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of the Services after updates constitutes acceptance.

13. Contact Us

If you have questions, feedback, or privacy-related concerns, contact us:

Mats and Murals
📧 info@matsandmurals.com
📍 1787 US-9, Howell Township, NJ 07731
📞 (732) 462-2420